Portland, OR — Est. 2018

Packaging that refracts your brand's brilliance

Custom boxes, mailers, and inserts designed and manufactured for brands that refuse to blend in. From sketch to shipping — we craft packaging that customers remember.

500+ Brands Served
98% On-Time Delivery
Custom branded packaging box with tissue paper on a clean desk

Eco-Friendly Materials

FSC Certified

What We Do

Three ways to elevate your unboxing

Every package is a handshake with your customer. We make it count.

Custom Branded Boxes

Full-color printed rigid boxes, folding cartons, and magnetic-closure mailers built to your exact specs. Offset, digital, and flexographic printing with matte, gloss, or soft-touch finishes.

  • MOQ as low as 250 units
  • 7–21 day turnaround

Eco-Friendly Packaging

Recycled kraft mailers, compostable poly bags, mushroom-based cushioning, and algae-ink printed tissue. Everything FSC-certified or post-consumer recycled where possible.

  • PFAS-free inks available
  • Carbon-neutral shipping option

Design & Prototyping

Our in-house design team translates your vision into 3D renders and physical prototypes. Iterate fast with structural and graphic design support.

  • 3D renders in 48 hours
  • Physical samples in 5 days
PrismPack team collaborating on packaging designs in their Portland studio
Our Story

Built by a designer who got tired of ugly boxes

PrismPack was founded in 2018 by Marcus Chen, a former industrial designer who spent a decade watching e-commerce brands settle for generic brown boxes. He believed the package itself should be part of the product experience — not an afterthought.

Starting with a single Roland printer in a 400-square-foot studio in Southeast Portland, Marcus built PrismPack around three principles: precision printing, sustainable sourcing, and obsessive customer service.

Today, our 22-person team operates out of a 15,000-square-foot facility in Portland's Pearl District, serving brands across the United States and Canada.

2018 Year Founded
500+ Brands Served
15K Sq. Ft. Facility
Testimonials

What our clients say

"PrismPack transformed our subscription box experience. The unboxing videos our customers post online are now a major driver of new signups. Marcus and his team nailed the design on the first round."

Sarah K. Founder, BloomKit — Austin, TX

"We switched to PrismPack's eco-friendly mailers six months ago. Our customers love the compostable packaging, and we've cut our shipping damage claims by 40%. Win-win."

David R. Operations Director, Verde Supply Co. — Seattle, WA

"I needed a very specific rigid box with magnetic closure and foil stamping for my jewelry line. PrismPack not only matched my Pantone perfectly, they suggested a structural tweak that saved me 15% per unit."

Jennifer M. Owner, Aura Adornments — Denver, CO
FAQ

Frequently asked questions

What is the minimum order quantity for custom boxes?
Our minimum order quantity (MOQ) starts at 250 units for folding cartons and 100 units for rigid boxes. For mailers and tissue paper, MOQs begin at 500 units. If you need a smaller test run, our prototyping service can produce batches as low as 25 units so you can evaluate quality before committing to a full production order.
How long does production and shipping take?
Standard production lead times range from 7 to 21 business days depending on order complexity, quantity, and finishing requirements. Rush orders can be accommodated in as little as 5 business days for an additional fee. All orders ship from our Portland facility via FedEx or UPS Ground, with expedited overnight options available at checkout.
Are your materials sustainably sourced?
Yes. All paperboard used in our boxes is FSC-certified, meaning it comes from responsibly managed forests. We offer post-consumer recycled content options ranging from 30% to 100%, as well as fully compostable mailers made from PBAT and PLA biopolymers. Our inks are soy-based or water-based, and we avoid PFAS coatings entirely. For brands with aggressive sustainability goals, we provide a detailed environmental impact summary with every order.
Can I get a physical sample before placing a bulk order?
Absolutely. We encourage it. Our prototyping service delivers a physical sample to your door within 5 business days of design approval. The sample includes your actual artwork, chosen materials, and all specified finishes — so you can hold, feel, and test the exact packaging your customers will receive. Sample fees are credited back to your account when you proceed to production.
What printing methods do you support?
We support offset lithography (best for large runs with precise color matching), digital printing (ideal for short runs and variable-data projects), and flexography (great for kraft mailers and tissue). Specialty techniques include foil stamping, embossing, debossing, spot UV, and soft-touch lamination. Not sure which method fits your project? Our team will recommend the optimal approach during your free consultation.

Let's create something brilliant together

Tell us about your brand, your product, and your packaging vision. We'll respond within one business day with a detailed proposal and timeline.

+1-503-555-0147
742 NW Everett Street, Portland, OR 97209

We'll get back to you within 1 business day. No spam, ever.

Privacy Policy

PrismPack ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit prismpack.site or use our services, why we collect it, and how it is used. We collect information you voluntarily provide — such as your name, email address, phone number, company name, and project details — when you submit a contact form or request a quote. We also automatically collect certain technical data including your IP address, browser type, device information, and pages visited via cookies and similar technologies.

We use this information to respond to inquiries, prepare quotes, fulfill orders, improve our website experience, and send occasional marketing communications (from which you may opt out at any time). We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating our website and business — such as hosting providers, email platforms, and shipping partners — solely as necessary to deliver our services.

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at [email protected]. Under the California Consumer Privacy Act (CCPA), California residents may request additional disclosure about data collection practices. Under the General Data Protection Regulation (GDPR), EU residents may request data portability and restriction of processing. We retain personal data only as long as necessary to fulfill the purposes described or as required by law.

Terms & Conditions

By accessing and using prismpack.site, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of this website immediately. PrismPack reserves the right to modify these terms at any time without prior notice, and continued use of the site constitutes acceptance of any such changes.

All content on this website — including text, graphics, logos, images, design files, and software — is the intellectual property of PrismPack and is protected by United States and international copyright, trademark, and trade dress laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission. Any trademarks, service marks, or logos displayed on the site are the registered and unregistered marks of PrismPack or their respective owners.

To the fullest extent permitted by law, PrismPack shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to lost profits, data loss, or business interruption, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you to PrismPack in the twelve months preceding the claim.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles. Any dispute arising from these terms or your use of the website shall be resolved exclusively in the state or federal courts located in Multnomah County, Oregon.

Disclaimer

The information provided on prismpack.site is for general informational purposes only. While we strive to keep all content accurate and up to date, PrismPack makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, or services described on this website. Any reliance you place on such information is strictly at your own risk.

Nothing on this website constitutes professional packaging engineering, legal, or business advice. You should consult qualified professionals for guidance specific to your situation before making packaging, branding, or business decisions. Product images, mockups, and samples shown on this site are representative examples; actual finished products may vary in color, texture, and dimensions due to the nature of manufacturing processes.

PrismPack disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Prices, specifications, and availability are subject to change without notice.